AMA Certificate in Quality Improvement

SUGGESTED CURRICULUM
Complete 10 CEU’s

RECOMMENDED CORE COURSE:

• Total Quality Management 978-07612-14465

ELECTIVES:

• How to Build High-Performance Teams 978-07612-13758
• Keeping Customers for Life 978-07612-13789
• How to Manage Training: Facilitating Workplace Learning for High Performance 978-07612-14564
• How to Train Employees: A Guide for Managers 978-07612-14571
• Making Teams Work 978-07612-13475
• Managing and Achieving Organizational Goals 978-07612-13918
• Managing the Customer Satisfaction Process 978-07612-14144
• Successful Project Management, 2nd Edition 978-07612-14373