Overview

The ability to manage change has become a key competency for those seeking to enhance efficiency and effectiveness, either personal or corporate. Planning and Managing Change, Second Edition has been designed for managers and supervisors who are required to take a larger role-sometimes a leading role-in planning and managing change. Revised and updated, this course provides a structured and practical approach to dealing with change. It teaches the importance of proactively managing change and avoiding the knee- jerk reactions that cannot adequately deal with the organizational and human issues that accompany every change.

Course Objective

By taking this course, managers and supervisors will learn what it means to manage the process, content, and human dynamics of change and what they can do to help others move successfully through the change process. Planning and Managing Change, Second Edition teaches a variety of change management skills, discusses the attitudes and behaviors of successful change managers, and offers techniques for diagnosing and dealing with resistance.

Selected Learning Objectives:

By taking this course, managers and supervisors will learn what it means to manage the process, content, and human dynamics of change and what they can do to help others move successfully the change process. Assessments, activities, and case studies will enable the users to test and measure their progress as they work through the course. In addition, the course:

-Teaches a variety of change management skills

– Offers techniques for diagnosing and dealing with resistance

-Shows the student how to create a comprehensive change management plan

– Discusses the key success factors for evaluating change effectiveness, monitoring change implementation, and planning and managing organizational change.

Testing Format

Multiple choice